The opinion pages of The New York Times this morning featured an intriguing piece on interviews with eleven Hispanic voters who have supported Trump. The group has apparently been part of a long-term focus study and today’s column highlighted their thoughts and feelings about the state of the nation. It served as an example of what disturbs me about public opinion surveys, including focus groups like this one.
As important as it is to be aware of public opinion and the influence it has on national conditions and issues, I believe it is equally important to understand what the public actually knows. Perhaps pollsters and focus group facilitators try to tease that out, but it is rarely—if ever—reported. All we hear about are opinions. To its credit, today’s column made some effort to explore what these opinions were based on.
It was reasonably clear that the participants’ views stemmed from a belief that Trump is a man of strength and integrity, with a plan to deliver economic well-being to ordinary working people. They seemed equally convinced that Democrats promise a lot but deliver little. Many expressed discomfort with evolving social values they see as inconsistent with their conservative beliefs.
In the best tradition of American patriotism, they voiced deep faith in the promise of freedom, opportunity, and the rewards of hard work and dedication. Yet, they were somehow persuaded that Democratic policies are designed to limit opportunity, take away freedoms, and impose a way of life they do not want to live.
As you might guess, they also expressed frustration over the lack of results they had expected from Trump, which they blamed on Congress for failing to support him.
But here’s the rub: because the right questions weren’t asked, we have no way of knowing what they actually understand about the issues. By “know,” I don’t mean what they believe—I mean verifiable, factual information. My guess is that their views, like many, are shaped more by propaganda than by truth, a mixture of fact and fiction.
Sadly, I don’t think they’re much different from any other segment of the population. It doesn’t matter where one falls on the liberal-conservative spectrum. There are reliable sources of verified information, but many, are overwhelmed by the flood of ideological snake oil sold by countless internet influencers, not unlike the old infomercials that hawked miracle gadgets and magic cloths. Ordinary people, focused on getting through the daily grind, are unlikely to spend the time needed to sort it all out. Instead, they tend to rely on what feels right and gravitate toward voices that affirm their feelings, attitudes, and beliefs. Anything that contradicts those is met with suspicion.
What to do about it?
Ironically, Trump may be helping. His cruel deportation policies and blatant disregard for the rule of law are waking people up to the kind of person he really is. More Americans are starting to understand that tariffs are effectively a national sales tax—paid by us. It’s becoming clearer that the U.S., once respected, is now more feared and has lost credibility among the community of nations. Trump has become the worst possible ambassador for American values and traditions.
Where that leads is an open question. People—across all demographics—want a government that works with them and for them. They want results and accountability. Both must be presented in ways that are clear and easily understood. I have yet to see that articulated with clarity and conviction by any emerging leader, at least not in a voice heard loud and clear across the land.